Terms & Conditions

Last Updated: October 2025

Welcome to Black Bear Protective Films. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully before scheduling any service or making a purchase.

1. General Overview

Black Bear Protective Films (“we,” “our,” or “us”) operates blackbearprofilms.com and provides professional automotive, residential, and commercial protection services including window tinting, paint protection film (PPF), and ceramic coatings. These terms govern the use of our website and all related services offered at our facility located at 226 Marvin Rd #100, Indian Land, SC 29707.

By continuing to use our website or scheduling any service, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

2. Services and Appointments

All services offered, including automotive window tinting, paint protection film installation, ceramic coating, and architectural window film, are subject to availability.
Appointments may be scheduled online, by phone, or in person. We reserve the right to modify or cancel an appointment due to unforeseen circumstances.

If an appointment is canceled or rescheduled, we will make every effort to notify you promptly. Customers are requested to provide at least 24 hours’ notice for cancellations or rescheduling.

3. Estimates and Payments

All prices quoted on our website or provided in person are estimates and may vary depending on vehicle condition, film type, and service complexity.
Payment is due upon completion of service unless otherwise agreed in writing. We accept major payment methods, including cash and credit/debit cards.

Black Bear Protective Films reserves the right to refuse service or cancel any transaction in the event of suspected fraud, non-payment, or misuse.

4. Warranty Policy

We proudly use premium materials from trusted brands such as 3M, SunTek, Gtechniq, and Solyx, offering manufacturer-backed warranties.
Warranty coverage varies by product type:

  • Window Tinting: Lifetime limited warranty against peeling, bubbling, or discoloration.
  • Paint Protection Film: Up to 10 years, depending on film type.
  • Ceramic Coating: Coverage as stated in your service agreement.

     

Warranty claims must be supported by proof of purchase and original service documentation. Damage caused by misuse, accidents, improper maintenance, or third-party removal is not covered under warranty.

5. Website Content & Intellectual Property

All content on blackbearprofilms.com, including text, images, logos, graphics, and videos, is the property of Black Bear Protective Films and is protected by copyright and trademark laws.
Unauthorized use, duplication, or distribution of any website material without prior written consent is strictly prohibited.

6. Limitation of Liability

While we take every precaution to protect your vehicle and property, Black Bear Protective Films is not liable for indirect, incidental, or consequential damages resulting from service use, product failure, or website use.

We are not responsible for pre-existing damages or defects on any vehicle or glass surface. Clients are advised to inspect their vehicles prior to leaving our facility.

7. User Conduct

You agree not to misuse our website or engage in any activity that disrupts service functionality. This includes attempts to hack, copy, or interfere with site operations, or to upload malicious software or misleading content.

8. Privacy Policy

Your privacy is important to us. Any personal information collected through our website or during service interactions is handled according to our Privacy Policy, which outlines how we store, protect, and use your data.

9. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page, with the updated date listed above.

We encourage all clients and visitors to review this page periodically for any updates. Continued use of our website or services after changes are posted signifies your acceptance of those modifications.

10. Contact Information

For questions regarding these Terms & Conditions or any of our services, please contact us at:

Black Bear Protective Films
📍 226 Marvin Rd #100, Indian Land, SC 29707
📞 (704) 870-4338
📧 info@blackbearprofilms.com
🌐 blackbearprofilms.com